Welcome to Radhe Med Store. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Website Usage

By using this website, you confirm that the information provided by you is accurate and complete. You agree not to use the website for any unlawful, fraudulent or unauthorized purpose.

2. Products & Information

Radhe Med Store offers homeopathic care products for pets and birds, including dogs, cats, hens, poultry, pigeons, Aseel and other birds.

Product names, descriptions, images, packaging and availability may vary from time to time. We make reasonable efforts to keep product information accurate, but minor differences may occur.

3. Health & Medical Disclaimer

The information provided on this website is intended for general product information and should not be considered a substitute for professional veterinary advice, diagnosis or treatment.

Pet and bird owners should consult a qualified veterinarian or animal healthcare professional regarding specific health conditions, appropriate treatment and product suitability.

Products should be used only according to the product label, instructions or professional advice.

4. Orders

When you place an order, you agree to provide accurate billing, shipping and contact information.

We reserve the right to cancel or decline an order in situations including:

  • Product unavailability

  • Incorrect pricing or product information

  • Suspected fraudulent activity

  • Incomplete or incorrect customer information

  • Other circumstances requiring order cancellation

If an order is cancelled after payment has been received, any eligible refund will be processed according to our Refund & Return Policy.

5. Pricing & Payment

All product prices displayed on the website are subject to change without prior notice.

Applicable shipping charges, taxes or other charges, if any, will be displayed during checkout.

Payments may be processed through third-party payment gateways. We do not intentionally store complete card or banking credentials on our own servers.

6. Shipping & Delivery

Delivery timelines provided on the website are estimates and may vary depending on location, courier availability, weather, holidays and other circumstances.

For complete information, please refer to our Shipping & Delivery Policy.

7. Returns & Refunds

Returns, replacements and refunds are subject to our Refund & Return Policy.

Customers should check their order upon delivery and report any damaged, incorrect or missing product within the specified time period.

8. Intellectual Property

All content available on this website, including text, images, logos, graphics, product information and website design, belongs to Radhe Med Store or its respective content owners.

You may not copy, reproduce, modify, distribute or use our content for commercial purposes without prior written permission.

9. Third-Party Services & Links

Our website may use third-party services such as payment gateways, shipping providers, analytics tools or other services.

We are not responsible for the policies, availability or practices of third-party websites or services.

10. Limitation of Liability

Radhe Med Store will make reasonable efforts to provide accurate information and reliable services. However, we cannot guarantee that the website will always be available, error-free or uninterrupted.

We are not responsible for losses resulting from circumstances beyond our reasonable control, including courier delays, technical failures, natural events or incorrect information provided by customers.

11. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect and handle personal information.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will become effective once they are published on this page.

Customers are encouraged to review this page periodically.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Radhe Med Store
Email: support@radhemedstore.com